Director of Events - Waldorf Astoria Washington DC
Company: Hilton Worldwide, Inc.
Location: Washington
Posted on: October 16, 2024
Job Description:
Job Description - Director of Events - Waldorf Astoria
Washington DC (HOT0AX4F)Work LocationsWaldorf Astoria Washington
DC1100 Pennsylvania Avenue NWWashington 20004As Director of Events
with Waldorf Astoria DC, you will provide continuous leadership in
creating and delivering an exceptional team member experience and
best place to work.What will I be doing?The Director of Events will
be directly responsible for contributing to the achievement of
superior business results in the areas of ensuring outstanding
guest service, team member engagement, favorable financial
outcomes, strategic leadership and talent development, culture,
innovation, and event operations.Specifically, your essential
functions will be to perform the following tasks to the highest
standards:STRATEGY:
- Successfully, innovatively, and timely implement Commercial
strategic initiatives and monitor for best-in-class results.
- Drive innovation and creativity within event delivery.
- Partner with the General Manager/Executive Committee to deliver
on Hilton's values by creating high-impact event experiences.
- Ensure that high quality service standards are maintained
through continuous reviews of processes and procedures.
- Provide owner relations guidance in key areas of Events
expertise, as needed (Banquet Capital Expenditures, Staffing
Models).
- Actively support the sales process.LEADERSHIP:
- Provide overall leadership and direction in all Events
matters.
- Serve as the hotel's credible Subject Matter Expert on all
matters relating to event experience.
- Serve as a highly visible, participatory leader who proactively
and consistently engages with their General Manager/Executive
Committee, Sales, Catering and Events team members, external
guests, and suppliers.
- Remain current on event trends to evaluate innovative ways for
process/practice improvements and shares best practices.
- Participate or represent Hilton in industry
social/meeting/events professional associations.CULTURE:
- Inspire high-performing multi-cultural, multi-generational
teams that build Hilton's Events talent pipeline.
- Integrate Hilton's Values/Mission/Purpose when implementing
Event initiatives and support Team Member-centric and guest-centric
programs.
- Lead with Hilton culture engaging with Team Members through
direct and meaningful interactions.
- Be an ambassador for customer service.TALENT:
- Motivate and provide a work environment in which team members
are productive.
- Ensure all Event manager roles have career development plans in
place that are actively supported by leadership and profiles are
current for succession planning.
- Listen and respond to team members needs while having an
open-door policy.
- Manage group and interpersonal conflict effectively.OPERATIONS
EXCELLENCE:
- Ensure the proper use of all function space, exhibit hall, and
event spaces.
- Manage supplier and vendor relationships.
- Possess subject matter expertise and ensure
standards/practices.
- Development and management of departmental budgets.
- Responsible for the overseeing short, medium, and long-term
forecasting and actual cost reporting for events.
- Ensure proper staffing for the needs of the business.
- Integrate current trends in event management and design.
- Participate in customer site inspections and assists with the
sales process as necessary.What are we looking for?
- Minimum Years of Experience: five (5) years Hospitality related
experience at manager level.
- Minimum of 1 year of leadership experience in hotel
management.
- Other requirements: Travel percentage: 10%It would be
advantageous in this position for you to demonstrate the following
capabilities and distinctions:
- Knowledge of the hotel property management systems
(Delphi.fdc).
- Significant experience in revenue management or a similar
analytical role.
- Relevant degree, in business development or other relevant
business field, from an academic institution (CMP, CPCE).Since
being founded in 1919, Hilton has been a leader in the hospitality
industry. Today, Hilton remains a beacon of innovation, quality,
and success. This continued leadership is the result of our Team
Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional
guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our
communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.What
will it be like to work for Hilton?Hilton is the leading global
hospitality company, spanning the lodging sector from luxurious
full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered
business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its
tradition of providing exceptional guest experiences across its
global brands. Our vision 'to fill the earth with the light and
warmth of hospitality' unites us as a team to create remarkable
hospitality experiences around the world every day. And, our
amazing Team Members are at the heart of it all!The annual salary
range for this role is 95K to 130K and is based on applicable and
specialized experience and location.
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Keywords: Hilton Worldwide, Inc., Arlington , Director of Events - Waldorf Astoria Washington DC, Executive , Washington, Virginia
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