System Administrator
Company: Disability Solutions
Location: Harrisburg
Posted on: October 16, 2024
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor of
Information Technology Travel Percentage : 25 - 50%Job
DescriptionWe are FIS. Our technology powers the world's economy
and our teams bring innovation to life. We champion diversity to
deliver the best products and solutions for our colleagues, clients
and communities. If you're ready to start learning, growing and
making an impact with a career in fintech, we'd like to know: Are
you FIS?NOTE: Candidates need to be located within 30-50 miles of
Harrisburg, PA location to be able to support our multiple clients
in the surrounding area. About the role: As a Systems
Administrator, your team will maintain the critical server
infrastructure that allows us to advance the way the world pays,
banks and invests. You'll be responsible for deploying new
technologies as well as ensuring system performance.About the
team:FIS Managed IT group provides support and implementation
solutions to customers throughout the U.S. Our engineers work to
provide support, design solutions, hardware systems, and provide
top-tier customer service.What you will be doing:
- Provide Wintel support for the hosted systems.
- Support escalations from engineers for day to day and
projects
- Serve as the subject matter expert of customer
environments
- Windows Server 2012+ Administration
- Advanced knowledge of Windows 10+ OS Desktop
administration
- Provide technical leadership and mentoring for other engineers
on your team
- Manage and maintain customer server environments in our hosted
platform, on-premise (remotely), and cloud native environments
- Manage and maintain Citrix Virtual Apps and Desktops as front
end supporting applications such as Workspace
- M365 Support and Administration
- Microsoft Intune Administration (including auto-pilot)
- Azure AD Basic Support
- Knowledge of MFA methodologies
- Knowledge of VMware for support of servers and server
builds
- Assist with audit and vulnerability remediations for
workstation and server environments as needed
- Working with various teams and major incident management teams
to resolve support escalations and outages
- Proactive maintenance of the client systems we support.
- Expand platforms as necessary and refine processes for better
environment performanceWhat you will need:
- Strong analytical troubleshooting skills to identify issues
that could cross multiple business areas/teams and
technologies
- Expert in independent and collaborative troubleshooting,
critical thinking, and the ability to know when to escalate
- Proven experience performing systems engineering and
administration of end user systems.
- Extensive VMWare and virtualization skills, preferably VMware
certified but not required.
- Experience with PowerShell scripting to manage hosted
infrastructure
- Experience with server hardware, for example Hypervisor or ESXI
server builds
- Experience with MS server 2012, 2016, and 2019 operating
systems
- Experience with Active Directory management, maintenance, Azure
Entra ID knowledge, and Azure AD administration.
- TCP/IP, network monitoring and tools and technical writing
principles and practices
- Strong sense of customer focus, ownership, urgency, and
drive
- Understanding of SSL, Internet (SMTP, LDAP, DNS), TLS, and
other networking protocols.
- Experience with installing, deploying and supporting multi-tier
applications.
- Professional and responsible attitude with the ability to work
without supervision.
- Proven experience working within SLA's, change management
processes, and an ITIL v3/v4 framework.
- Excellent communication (verbal and written), follow-up skills,
and paying strong attention to detail.
- Deep understanding of change management process
- Understanding of how to do an application deployment via the
use of BigFix, SCCM, or similar toolset
- Ability to participate in on-call rotation scheduleAdded bonus
if you have:
- Experience in Linux Administration
- Azure Foundations Certification or above
- M365 Administration Certification
- CCNA
- Other Support Tools Experience a plus: SCCM, WDS, WVD, iBoss,
Crowdstrike, IIS, BigFix, ServiceNow, etc.What we offer you:At FIS,
you can learn, grow and make an impact in your career. Our benefits
include:
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefitsNOTE: Candidates need to be
located within 30-50 miles of Harrisburg, PA location to be able to
support our multiple clients in the surrounding area. FIS is
committed to providing its employees with an exciting career
opportunity and competitive compensation. The pay range for this
full-time position is $31.46 - $51.28 and reflects the minimum and
maximum target for new hire salaries for this position based on the
posted role, level, and location. Within the range, actual
individual starting pay is determined additional factors, including
job-related skills, experience, and relevant education or training.
Any changes in work location will also impact actual individual
starting pay. Please consult with your recruiter about the specific
salary range for your preferred location during the hiring
process.Privacy StatementFIS is committed to protecting the privacy
and security of all personal information that we process in order
to provide services to our clients. For specific information on how
FIS protects personal information online, please see the Online
Privacy Notice.EEOC StatementFIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, marital status,
genetic information, national origin, disability, veteran status,
and other protected characteristics. The EEO is the Law poster is
available here supplement document available hereFor positions
located in the US, the following conditions apply. If you are made
a conditional offer of employment, you will be required to undergo
a drug test. ADA Disclaimer: In developing this job description
care was taken to include all competencies needed to successfully
perform in this position. However, for Americans with Disabilities
Act (ADA) purposes, the essential functions of the job may or may
not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Arlington , System Administrator, IT / Software / Systems , Harrisburg, Virginia
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