TECHNOLOGY SERVICES GROUP (TSG) TECHNICIAN II
Company: United Parcel Service Inc.
Location: Springfield
Posted on: October 25, 2024
|
|
Job Description:
Before you apply to a job, select your language preference from
the options available at the top right of this page. Explore your
next opportunity at a Fortune Global 500 organization. Envision
innovative possibilities, experience our rewarding culture, and
work with talented teams that help you become better every day. We
know what it takes to lead UPS into tomorrow-people with a unique
combination of skill + passion. If you have the qualities and drive
to lead yourself or teams, there are roles ready to cultivate your
skills and take you to the next level. Job Description: Ensures the
successful execution and implementation of customized solutions and
organizational initiatives by leveraging advanced root cause
analysis, reporting, key performance indicators (KPIs), service
level agreements (SLAs), internal cross-functional teams, and
partner vendor relationships. Leads, manages, and coordinates the
delivery of an exceptional customer experience for all information
technology services, support, and project deployments. May require
coding, programming, and/or integration with external customer
technology and systems. Responsible for the daily management of
cost, staffing, equipment inventory, system compliance, safety, and
security of organizational resources (hardware, software,
automation, and network infrastructure). Provides technical
training and development to departmental resources and customers.
Actively plans, monitors, and adjusts expenses to meet and exceed
financial expectations and organizational metrics. Applies approved
principles for evaluating and setting goals and measures to deliver
results. Establishes and maintains professional working
relationships with customers through face-to-face engagement,
collaboration, and consultative interactions. Utilizes technology
to effectively initiate, deploy, and track projects and support
services 24x7.
Performs technical, analytical, or maintenance work. Typically,
knowledge is gained through a combination of formal education in a
vocational or technical degree program and on-the-job training.
Requires working knowledge and skills to perform a defined set of
analytical, scientific, or operational processes. Applies
experience and skills to complete assigned work within own area of
expertise. Works within standard operating procedures and/or
scientific methods. Works with a moderate degree of supervision.
Additional Information:
Keywords: United Parcel Service Inc., Arlington , TECHNOLOGY SERVICES GROUP (TSG) TECHNICIAN II, Professions , Springfield, Virginia
Click
here to apply!
|