Automotive Internet Sales Consultant
Company: Bud Clary Auto Group
Location: Washington
Posted on: October 20, 2024
Job Description:
Our culture at Bud Clary Auto Group defines who we are and how
we operate; it is a vital factor in our success. We maintain a
workplace of high engagement, high-performance standards, and
exceptional customer service. Furthermore, we support an
environment of loyalty, growth, and satisfaction. Our commitment to
the Company mission and values has developed loyal customers,
employees, and community members since 1959. Join our dynamic team
as an Automotive Sales Consultant at our Moses Lake Ford location
and be a part of our dealership's success! As an Automotive Sales
Consultant, you'll have the exciting opportunity to provide
exceptional car-buying experience for our customers. Get ready to
showcase your product knowledge, build relationships, qualify
buyers, and close those exciting sales! SUMMARY The Automotive
Sales Consultant sells automobiles by understanding and
demonstrating characteristics, capabilities, and features to
customer satisfaction, developing customer relationships,
qualifying buyers, and closing sales! ESSENTIAL DUTIES
- Satisfies the transportation needs of vehicle purchasers.
- Approaches, greets, and offers assistance or direction to any
customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions
and listening carefully to their responses.
- Explains product performance, application, and benefits.
- Describes all optional equipment available for customer
purchase.
- Follows dealership procedure to obtain proper identification
from customer prior to test drive.
- Offers test drives to all prospects. Follows dealership
procedure to obtain proper identification from customer prior to
test drive.
- Utilizes dealership sales control and follow-up system.
- Exhibits a high level of commitment to customer
satisfaction.
- Knows and understands the federal, state, and local laws which
govern retail automobile sales.
- Establishes personal sales goals that are consistent with
dealership standards of productivity and devises a strategy to meet
those goals.
- Attends required product and sales training courses as directed
by sales manager.
- Keeps abreast of new products, features, accessories, etc., and
their benefits to customers.
- Knows and understands equity and values and can explain
depreciation to the customer.
- Ensures that the sales manager has an opportunity to meet each
customer.
- Turns in all closed deals to finance and insurance manager,
along with properly completed paperwork (insurance information,
trade title, etc.).
- Writes complete sales orders and processes paperwork in
accordance with established dealership practices.
- Prepares sold vehicles for customer delivery prior to customer
arrival.
- Delivers vehicles to customers, ensuring that the customer
understands the vehicle's operating features, warranty, and
paperwork.
- Introduces customers to service department personnel to
emphasize to them the quality and efficiency of service repairs and
maintenance available in the dealership's service department.
- Follows up on all post-delivery items, tag/title work,
"we-owes", and special requests to be sure that all customer
expectations are met.
- Maintains an owner follow-up system that encourages repeat and
referral business and contributes to customer satisfaction.
- Reviews and analyzes personal performance at the end of each
day, week, month, and year to determine how to better utilize time
and plans more effectively.
- Attends sales meetings.
- Maintains professional appearance. BENEFITS
- Comprehensive benefit package, including health, dental, and
vision insurance.
- PTO accumulation begins on the first day of employment. During
the first year, hourly employees earn 1 hour of PTO for every 40
hours worked. From years 2 to 9, employees accumulate 1.63 hours of
PTO for every 40 hours worked. For those with 10 or more years of
service, the PTO accrual rate increases to 2.39 hours for every 40
hours worked.
- 401 (K) retirement plan with company match.
- Life insurance coverage.
- Employee assistance program Bud Clary Auto group is an Equal
Employment Opportunity Employer. The Company is committed to
providing a work environment free from discrimination and
harassment based on race, color, gender, national origin, age,
religion, sex, disability, and any other status protected by State
or Federal law. These factors will not be considered in any aspect
of a person's employment including recruiting, hiring, placement,
promotion, termination, layoff and/or any other term or condition
of employment. The Company's commitment to providing a
harassment-free environment includes conduct by vendors,
contractors, and other non-employees.
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Keywords: Bud Clary Auto Group, Arlington , Automotive Internet Sales Consultant, Sales , Washington, Virginia
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